Delivery Information

Delivery Information

6.0 Delivery

6.1 Next day delivery in UK mainland, Monday to Thursday, is normally achieved provided order have been received by Sumtasa before 12 noon. Order received on a Friday will normally be dispatched on the following Monday. No guarantees of delivery time or day are made or implied. 90% delivery is next day if order before 12noon. Sumtasa is not responsible for unseen problems e.g courier mishap.

6.2 Deliveries are made by various carriers during their normal business hours. Unless otherwise stated this should be Monday to Friday from 8:00am to 6:00pm. It will be the customers’ responsibility to inform Sumtasa of failed or late deliveries if goods have not arrived when expected.

6.3 Our third party carries are not obliged to enter your premises or carry goods up stairs or over uneven ground. It is the responsibility of the customer to ensure that persons taking delivery are able to move the goods from the delivery point. Where heavy items are to be delivery, including slush machines, delivery will be made on a pallet and a tail life will be used. In these instants delivery will be considered completed when pallet if off the tail lift.

6.4 Any item being delivered on pallets will take roughly 4 - 5 working days. This includes slush/milkshake syrups, machines etc.